WORST SERVICE FROM VODACOM FIBRE!!!!

I have been a client with Vodacom (Fibre) for just over 3 years now. I recently moved house and was informed that it takes one month for the process to move from on address to another (who knows why it takes that long??). The call was made to them on the 3nd of September 2020 and after ME having to keep calling them for updates (I've yet to get any info from them). I called them on Monday, 5 October 2020, since it had been a month and I was expecting my fibre to be connected. Only to be informed that it takes 1 calendar month for the process to move addresses. Which means the calendar month only started from 1 October 2020. None of which was communicated to me. THE SERVICE FROM VODACOM FIBRE HAS BEEN SHOCKING AND I WILL NO LONGER BE USING THEIR ********** SERVICES!!!!!