MS
Margaret S

1 reviews | Active since Mar 2020

03 Feb 2024, 11:31

Worst service from Vodacom!!!

I have placed an order with Vodacom Fibre on the 03/01/2023 it has been back and forth story with me having to phone to get feed back from them constantly my daughter had a telkom line that was cancelled and the line released eventually Vumatel came to the property and advised Vodacom that this current line is faulty and that there must be a reinstalation for vodacom account as this is what they advertise with the new fibre deal and still no internet and installation Vodacom has the worst ever service!!!

0
Replies (1)
Vodacom
Vodacom's reply03 Feb 2024, 16:04
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team