MS
Margaret S
1 reviews | Active since Mar 2020
03 Feb 2024, 11:31
Worst service from Vodacom!!!
I have placed an order with Vodacom Fibre on the 03/01/2023 it has been back and forth story with me having to phone to get feed back from them constantly my daughter had a telkom line that was cancelled and the line released eventually Vumatel came to the property and advised Vodacom that this current line is faulty and that there must be a reinstalation for vodacom account as this is what they advertise with the new fibre deal and still no internet and installation Vodacom has the worst ever service!!!
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Replies (1)Vodacom's replyOfficial
03 Feb 2024, 16:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Feb 2024, 16:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
