Worst service from Vodacom call centre and Vodacom shop

My sim card stopped working yesterday morning. The error message was "not registered on the network". If you call the number it would say the number does not exist. I called 082111 where they did the usual check switch on and off. Remove the sim card. The call cut off, it went to the survey questions. No one called back. I called again someone else told me to do the same things. I went to Vodacom Woodlands Mall in Pretoria. I was served by Ryno, he checked my sim card in his phone and it gave the same message. He then advised me to get a new sim and do a sim swap, which I did and switched it on after 2.5hrs. 24hrs the sim card still didn't work, I went back to the store, he gave me another new sim card and told me to switch it on after 4hrs. I waited 5 hrs and still nothing. I called 082111 the first person I spoke to said he does not see the sim swap and he will do it over the phone, while I was on hold it cut off and started asking me to rate the service and call. After that I spoke to Lindiwe in CT, Rachel in JHB, Tshepo in CT who transferred me to Poni in CT. I asked Nokutula in JHB to talk to a superviser they said its Nokubonga but she never came on the line. After being a loyal customer of Vodacom since 2002 I am greatly disappointed and would not recommend it to anyone. I still do not have a working sim card. My number has not been reachable for almost 48hrs. The call centre people all have different stories, each one had a different version of the solution, none of them are working. Different waiting periods and yet nothing 48hrs later. This network is appalling and the zero customer care.