1 reviews | Active since Oct 2016

04 May 2021, 10:21

Worst Service from Vodacom

Worst experience with Vodacom. I was out of fibre from 22 February until now. After writing and calling countless times I still received zero assistance from Megan Cookson and team. Thanks to your bad service I have successfully switched to Rain where customer experience is taken seriously.

0
Replies (1)
Vodacom
Vodacom's reply04 May 2021, 11:01
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team