RM
Ramasela M
1 reviews | Active since Jul 2023
30 Jul 2023, 13:17
Worst service from vodacom
I have had no fibre connection. Given a reference number but have still not received any communication!!! I have had to buy day almost daily and will still have to pay r649 per month
Vodacom please give ME THE SAME SERVICE HIVEN WHEN YOU SIGNED ME UP. I can’t pay for fibre and buy data, this has been a huge inconvenience, I cannot do any school work or work from home because of this.
The worst is that you do not bother to communicate.
Let me know if you can’t fix it so I can move to another service provider.
SR Reference Number: SR***
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
30 Jul 2023, 14:32 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Jul 2023, 14:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
