Worst service from "the best network"
<p>For the past two days I've had no network while @ work. I'm not getting or able to make any calls or messages. I can'teven access any apps that require data usage, which is almost everything. Worst of all I have a pregnant girlfriend that I have to constantly communicate with and I can't do that due to bad network/service vodacom provides. What's worse is seeing a notification that says I'm not registered with the network while I've been using this SIM card for years now.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Kindly note your reported complaint has been assigned to our Network Quality, which will review and revert back directly to you.
Best Regards
Elroy
Kindly note your reported complaint has been assigned to our Network Quality, which will review and revert back directly to you.
Best Regards
Elroy
The consultant you assigned was not only unwilling to help and impatient, he was totally useless in helping with the issue. Next time you should assign someone who is willing to help.
The consultant you assigned was not only unwilling to help and impatient, he was totally useless in helping with the issue. Next time you should assign someone who is willing to help.