Worst service from one of Africa leading companies

I feel disgusted at the service I got from Vodacom. I booked my Samsung a5 in for repairs two weeks ago with a faulty charged port and they quoted me a stagring fee of r3500 so I rejected it. Eventually when I got my fone back after two weeks it came back with the back cover cracked and now the manager has sent it in for repairs again. I've been with Vodacom for 15 years and after receiving such pathetic service I strongly concider letting my contract run out and cancelling it.