SN
Sipho N
1 reviews | Active since Nov 2020
24 Nov 2024, 20:39
WORST SERVICE FOR SUCH A BIG COMPANY 😒
I've upgraded my data contract with vodacom last month till today I haven't received my router no data as promised, keep in mind I was actually terminating my contract with them and they convinced to stay BUT WHAT A HORRIBLE HORRIBLE DISGUSTING SERVICE FROM THEIR CALL CENTER THAT I DID AN UPGRADE. I've emailed Shamiel office with a complain nothing was done no call no email no curtesy for their mistake. MTN offered a better deal and because I'm loyal I gave them a benefit of the doubt I got *****ed
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Replies (1)Vodacom's replyOfficial
25 Nov 2024, 08:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Nov 2024, 08:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
