SN
Sipho N

1 reviews | Active since Nov 2020

24 Nov 2024, 20:39

WORST SERVICE FOR SUCH A BIG COMPANY 😒

I've upgraded my data contract with vodacom last month till today I haven't received my router no data as promised, keep in mind I was actually terminating my contract with them and they convinced to stay BUT WHAT A HORRIBLE HORRIBLE DISGUSTING SERVICE FROM THEIR CALL CENTER THAT I DID AN UPGRADE. I've emailed Shamiel office with a complain nothing was done no call no email no curtesy for their mistake. MTN offered a better deal and because I'm loyal I gave them a benefit of the doubt I got *****ed

0
Replies (1)
Vodacom
Vodacom's reply25 Nov 2024, 08:21
Official
 
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team