MM
Mthokozisi M
1 reviews | Active since Sept 2019
30 Jan 2026, 05:31
Worst service for fibre
I ordered fibre from Mweb, from the 11 Dec and they never came to install. I then ordered from Vodacom on the 6th January after the disappointing service from MWEB but Vodacom took their own time to send the tech and still after the Octotel guys came Vodacom still hasn't provided me with a service the router still has no network. I'd call and airtime everyday to escalate and mail still since the 6th of January I didn't get help I work from home and I went bought LTE for R1000 last month just so I can work. I'd cancel but it a pity I need them
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Replies (1)Vodacom's replyOfficial
30 Jan 2026, 11:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jan 2026, 11:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
