Worst service

This must be the service provider with the worst service. Reported our fibre line not working on 13/07/2025, after 3 failed attempth at remote technicians trying to resolve the issue, numerous calls logged, complaints, and frustrating staff, that just do not seem to want to assist you, or just keeps telling you, the system shows your query has been escalated nothing I can do.. we are at 21/07/2025 - 8 DAYS!! - later, and still no wifi, still no technician that came out to my home to fix the router... this is the worst service I received in my entire life... talking to managers does not even help anymore.. they are quick to install the wifi, quick to call to remind you of payment dates..but when it comes to fixing an issue on their side..no service. How can you install fibe wifi in an area and then tell me, there is no technician in your area so we are waiting for an ETA. Would not recommend Vodacom as a service provider for fibe wifi.