DK
Dilwash K
1 reviews | Active since Jan 2020
12 Feb 2021, 11:16
Worst service
I app**** for a contract 5 days ago, sent in my documets twice and their agent who calls her self Rukaya Shaik is delayed in her actions , she awols everytime and has not returned my calls or email. Vodacom they should shut your doors to teach you a lesson
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Replies (2)
Vodacom's replyOfficial
12 Feb 2021, 14:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Feb 2021, 14:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
DK
Dilwash K's updateReviewer Update
15 Feb 2021, 11:26It was never resolved. I have app**** with some one else already. Sad to know Vodacom has such a pathetic service
DK
Dilwash K's update15 Feb 2021, 11:26
Reviewer Update
It was never resolved. I have app**** with some one else already. Sad to know Vodacom has such a pathetic service