CB
Charlotte B

1 reviews | Active since Nov 2016

23 Nov 2016, 08:58

Worst Service Experience Ever

<p>I am a Vodacom client for about 15 years. Up untill recently I told everybody what that I never had problems with Vodacom. Untill recently!</p> <p>I want to upgrade 2 contracts but after 2 weeks still not had any luck. False promises, different excuses, unhelpfullness it just dont stop!</p> <p>Despite numerous promises nobody get back to me and I still do not have the uogrades. And it is alway me who have to phone back make long calls and still dont get anywhere!</p> <p>Really dissapointed and annoyed.</p>

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Replies (1)
Vodacom
Vodacom's reply23 Nov 2016, 11:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,