1 reviews | Active since Mar 2016
Worst Service Ever - Will have to cancel and go to Cell C
<p>We had issues with blocked numbers first. Vodacom tells us we are behind payments. Every month the debit order goes off for more than R 2500.00. No issues with payment. Three times we had to phone them to sort out their issues and we got told that it sometimes happen. Then also, loaded 2gig data on the one number. 4 days later the data was used up. yet the contract has 5gig data which take about 20 days to be used up. last night loaded 1gig data again. this morning all data gone. asked to be helped and sorry, your wife needs to sort it out. no matter what details i give all security questions answered. sorry we can't help you.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Please Note: I will ensure we cancel our Vodacom accounts. Accounts which has been paid every month which cost a minimun of R2500/pm, this will now go to Cell C.Aalso note that after this call i just received, I will send this out on all social media.
I will aslo send copies of all correspondence to Shameel Yoosub. Had enough off the disregard for a paying customer. all call are recorded and copies of the recoding will also be send. Had enough.
Please Note: I will ensure we cancel our Vodacom accounts. Accounts which has been paid every month which cost a minimun of R2500/pm, this will now go to Cell C.Aalso note that after this call i just received, I will send this out on all social media.
I will aslo send copies of all correspondence to Shameel Yoosub. Had enough off the disregard for a paying customer. all call are recorded and copies of the recoding will also be send. Had enough.
Done the complaint on the 27th October 2016. up to today the 29th November 2016, No one has resolved our issue. VODACOM SA NOTE THIS: WE WILL AND WE ARE GOING TO ADVERTISE YOUR INCOMPETENCE AND YOUR ABILITY TO ***** FROM CLIENTS.
All news editors will receive this complaint within the next 24hours. Not a thread, this is a warning that it you can expected it to appear in the media.
Done the complaint on the 27th October 2016. up to today the 29th November 2016, No one has resolved our issue. VODACOM SA NOTE THIS: WE WILL AND WE ARE GOING TO ADVERTISE YOUR INCOMPETENCE AND YOUR ABILITY TO ***** FROM CLIENTS.
All news editors will receive this complaint within the next 24hours. Not a thread, this is a warning that it you can expected it to appear in the media.