Worst service ever - Vodacom Fibre

I locked a service request with vodacom fibre for intermittent loss (more down than up) of connectivity on the 31 July 2021. I received the service request closure notification email on the 23 August 2021; this closure was effected without resolving the problem. I have been calling vodacom fibre day in and day out pleading to have m problem resolved and I have not been successful.

What is disheartening is the fact that vodacom is too quick to debit my bank account for the service that is not rendered; I believe it is unfair and ************ to be expected to pay for a dysfunctional and dis service from vodacom. I was sold vodacom fibre under false pretenses and i was gullible to fall for it...

This is the worst service ever and I regret migrating from telkom ADSL to vodacom fibre.