Worst service ever Vodacom Centurion mall

Vodacom Centurion Mall I am disgusted!! And your ****t supervisor also doesn't impress me at all. If I were a man he wouldn't have treated me so ****y as he did. I have an expensive contract with them. Went in Feb 2022 got me a new Hauwei GT3 pro watch. I signed a contract yes I will agree but for a product that is in a working condition! They give you a 7 day warranty where the store will replace the unit if faulty. But my unit started to be faulty at 11 days. I paid my first subscription with a watch that was sent in for repairs because of battery life. After I was there and they reset the watch which they knew wouldn't help. I waited more then 21 days for my watch. They don't give you any feedback from the repairs department. And they're paperwork states the repairs take up to 21 days. So got the watch back after eplacing parts they sayill faulty maybe worked maybe for a week and then again have to charge twice a day and not even connected to my hauwei cellphone. Vodacom refuses to either cancel my contract I had to send it in again. I went to buy me another well known watch because I need it for work. So they say maybe they will replace it buy we won't know. I am fed up! I have been paying subscription for 4 months and maybe worn the watch 2-3 weeks. The store doesn't even try to keep the customer happy! It will be my last contract! And I will be reporting it to the ombudsman. They are very unprofessional and not even trying to keep customers for years to come.