WADM
WILLEM ALBERTUS DE MEYER
1 reviews | Active since Mar 2019
13 Oct 2020, 10:20
WORST SERVICE EVER TRYING TO PRECANCEL MY LINES
*** and ***.
I have been trying to cancel these 2 lines for more than 2 weeks now!!!!!!!! I've paid the money, sent the signed quotation and copy of my ID, Proof of payment and VODACOM again deducted the monthly installment instead of cancelling the line!!!!! I have been calling VODACOM EVERY SINGLE DAY since 30 September, and NOBODY can assist me!!!!! Please call me on *** to cancel these stupid 2 lines!
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Vodacom's replyOfficial
13 Oct 2020, 11:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Oct 2020, 11:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team