Worst service ever!! TERRIBLE

<p>I Upgraded on27/6. Spoke 2 Anet – she sounded good I even gave hr complimnt but turned out she is a real ***** & can’t even listen & type. I repeated my adres 2 her 5 times – even spelled it out. She confirmd adres& it was correct. She told me my new cell phn L b deliverd on30/6. I got a cal on29th frm Bibongile- she confirmd info – was correct – said del L not b on Friday?? I stayed @ home all day Monday waitng 4 del. Never came. I cald RAM - they had incorrect adres. I told them so. They said I hve 2 change it with V- only it won’t help as I gave V the corect adres 5X! They confirmed it& it was corect!? I expectd 2 get my ph at least 2day. I didn’t! I calledd V at 12:30 spoke 2 Rulami- told him my problem. He transferd me 2 Retentions – I spoke to Olga – she read adres V got for me – it stated ‘Court’ – I said to change it to ‘Hof’. She put me on hold & sd she L get some1 to speak 2 me – she didn’t explain why. I had 2 hold 2 long & end t useles cal &tried again – hoping 2 get tru 2 some1 with brains this time – someone who can actually assist me. The previous 4 I spoke 2 couldn’t. I asked the guy to put me tru 2 some1 who’s got at least matric&explaind t issue. He said I shld speak 2 some1 in Aftrsales&Activatns – Really?? – Every Vodacom ***** has a different story. Training is a huge problem – u shld do something about it!! He put me tru 2 Nomhi. I repeated whole story – t 6th time (as I had to repeat it 2 each ***** I spoke 2 who didn’t get it the 1st time). She told me I have 2 speak 2 some1 in Upgrades& Retentions – Really?? Who actually knows what is going on there & who 1 shld really speak 2? She couldn’t put me tru – I had to call again. I did & got tru to LCR dept. automaticaly & spoke 2 Natasha – she explained her dept 2 me & made it sound as if she can assist me. I had to repeat all AGAIN!! ( 7th time). (Please understand my frustration & why I am calling them *****s - no better word 4 it). I at least got her to read & spell my adres 2 make sure they got it now! She said she L confrm adres with UpgradsDept. Prescious called– ***** nr 8! She said an agent told her 2 cal me as I got a problem. This agent didn’t tel her what problem is(as promised) so that she can resolve it but expectd me 2 repeat it AGAIN. I just didn’t hve t energy 2 do so aftr being on t phn with V *****s 4 over an hour. Can some1 withProper s****s (not *****-status, if that is at all possible at Vodacom) resolve this problem – I am not going to repeat it - listen to the above calls!!</p> <p> </p>