Worst Service Ever - Stay away from Vodacom

Vodacom sold me a wireless router that never worked. I have spent over 2.5 hours calling them to collect the damaged unit and cancel the contract Marshe Dubizana, apparently a team leader keeps promising the unit will be collected and the contract terminated but this just doesn't happen, despite all her promises. Because of her shocking service I have tried to speak to her manager, but amazingly, out of five calls, the managers at Vodacom are never available and always in a meeting Stay away from Vodacom at all costs, I would rather use a carrier ***eon than ever have anything to do with Vodacom again