ZM
Zimkhitha M
1 reviews | Active since Feb 2021
07 Sept 2022, 21:37
Worst Service Ever, regret moving from WebAfrica & Amobia to Vodacom
If you are planning on switching your fibre ISP to Vodacom i would strongly advise you rethink that decision.
Day 7 waiting for activation and at the very least a courtesy call back from Vodacom to advise why it’s taking this long.
After 7 days of us daily at our own expense calling and holding in excess of 30 minutes they inboxed ‘Query in hand’
Absolutely disgusting!!!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
08 Sept 2022, 08:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Sept 2022, 08:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
ZM
Zimkhitha M's updateReviewer Update
08 Sept 2022, 14:29This is not good enough!! It is day 8 and we are still waiting for your people who promised to call us back on the 1st Sept 2022 to do just that.
We would like to cancel both lines and revert back to WebAfrica and Amobia
We would like to cancel both lines and revert back to WebAfrica and Amobia
ZM
Zimkhitha M's update08 Sept 2022, 14:29
Reviewer Update
This is not good enough!! It is day 8 and we are still waiting for your people who promised to call us back on the 1st Sept 2022 to do just that.
We would like to cancel both lines and revert back to WebAfrica and Amobia
We would like to cancel both lines and revert back to WebAfrica and Amobia
ZM
Zimkhitha M's updateReviewer Update
08 Sept 2022, 19:46Yet another end to the day and worse service provider is yet to give us feedback!!!
ZM
Zimkhitha M's update08 Sept 2022, 19:46
Reviewer Update
Yet another end to the day and worse service provider is yet to give us feedback!!!