Worst Service ever Recieved

After 3 weeks of phoning after these Gentleman, I phoned samsung directly and got the problem rectified within 10 minutes. They have a terrible attitude, do not understand what the term customer service means, and never phone you back. They even went as far as to say that the only way vodacom sorts out customers is if they post on hello peter. They have left me with a very bad view of vodacom, and after being a customer of vodacom for so long, this will be my last contract I will ever enter into with them. I can only hope that they be sent on a customer service training course as both of them need it quite urgently. They have destroyed my belief in vodacom's customer care and believe you me, I will use every source of social media platforms to inform other people of their horrid attitudes. I would like them to apologize to me for the way I was treated. Please do not make use of this branch.