JH
Jani H

1 reviews | Active since Aug 2019

14 Jul 2025, 16:27

Worst service ever received

Vodacom - (New contract application) Just a horrible experience with no feedback, no competence. I will not advise anyone to waste their time and support them. My contract was approved, debicheck accepted and no delivery of device, follow up to hear it was cancelled due to a glitch in the system and get told to re apply and go through the whole thing again. Then on follow up get told that application is on hold due to multiple active applications. Just a waste of time!

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Replies (1)
Vodacom
Vodacom's reply15 Jul 2025, 08:33
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team