WORST SERVICE EVER RECEIVED

<p>After requesting a simple transfer of ownership of a number from one account holder to another, for the last two upgrades (4 years), I have yet to be able to be the account holder of this particular account. Even though I have an existing account with Vodacom.</p> <p>After phoning the Johannesburg call centre NUMEROUS times for hours on end and being thrown from one department to another, we finally reached a person on Wednesday 11 January 2017, who claimed that the transfer had been approved and there should be no problems going forward.</p> <p>Phoning back on Friday 13 January 2017, to the same switchboard used on Wednesday, no one knew who this person was and I was yet again shuffled between departments who had no idea what kind of request I was talking about.</p> <p>A request has now been lodged to cancel the contract as the number and the reliance on reputation of having a Vodacom account is no longer worth the fight.</p> <p>Our family has been with Vodacom for years, and even though we are just numbers to such a large corporation, professional courtesy isnt much to ask for.</p> <p> </p>