1 reviews | Active since Jan 2015
Worst Service Ever Received!!!
These are my complaints:<br> 1. Back attitude and poor customer service from the consultant. Vodacom should train there staff better to handle customer queries more competently.<br> <br> 2. No follow up on my query. I still have no answer and not even a courtesy call from someone at Canal Walk Repair Centre.<br> <br> 3. A waste of my airtime. I had to make 4 calls to the branch and eventually putting the call down as this was eating my airtime.<br> <br> 4. I loan a phone from someone and they changing me R35 per day and until now I cannot inform the lender when the loan phone will be returned to them. This make me look completely *********** as well.<br> <br> Please coach you people to treat a customer with value and courtesy. We not just a number that is popped out of a machine, we are actual customers that provides revenue to the company!<br> If someone feels that it might be slightly important to give me feedback on the status of my phone, you can contact me on ***.<br> <br> If anyone at Vodacom would like to know the rest of my Complaint, don't hesitate to contact me.
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
