1 reviews | Active since Jul 2016
Worst service EVER, problem not solved AFTER 2 MONTHS?????
<p>I have posted previously on hellopeter in the hope that my problem will be resolved. It seems that Vodacom doesnt care for me as a customer OR a terrible review on hellopeter??</p> <p> </p> <p>I have written email after email but still no joy.</p> <p>I have asked for a copy of the contract, vodacom cannot give it to me.</p> <p>HOW CAN AN IPHONE ONLY HAVE A YEAR WARRANTY???<br />WHY DO VODACOM THEN OFFER A COMPREHENSIVE 2YEAR CONTRACT????</p> <p>WHY WASNT I INFORMED OF IT????<br />I will lay a complaint at the consumer protection department today, maybe the CPA cares more about customers than Vodacom does????</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
