1 reviews | Active since Apr 2009
Worst service ever in South Africa
I have requested Vodacom more than a month ago to cancel both my contracts *** and ***. I am extremely unhappy with the service as I have no signal at craighall park on my phone or data contract. You informed me you will send someone out to have a look but it take 2 weeks still nobody have shown up. I have send multiple emails to [Email Removed] without any respond. I have stop all debit order from my account I will not pay any cancelation fee as you are no providing me with the service I pay for. You also done inform me when my data is finished at by sms. I phoned you multiple time about time but can provide me with a solution. You say the sms's is only a courtesy so you provide it to some customers and not to other. Vodacom stop *****ing my money I want nothing to do with you. I am going to MTN<br> <br> Regards<br> Adriaan Olivier<br>
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
