1 reviews | Active since Jul 2016
Worst Service Ever- I will NOT be upgrading and each one of my family members as well as friends will be moving their contracts to other service providers!!!!!!!
<p>End of June they never debited my accounted and claimed there were no funds when my account was fully funded and I ended up having to pay major penalities. I let that Go</p> <p>On the 21st July 2016 I got a text from Vodacom saying "Vodacom Balance Notification: FYI: Mandatory Account Limit Reached-Subscribers Softlocked. Only to find that this was THEIR Technical Error. After speaking to OVER 20 consultants TO THIS DAY 26 JULY 2016 they still HAVE NOT opened my line. I am 39 weeks pregnant and I told them that I didnt have an alternative number. How am I suppose to make calls when my labour starts??? My account is up to date yet they havent unlocked my account that was locked as a result of THEIR INCOMPETENCE. IM WAY OVER THE BOILING POINT NOW. USELESS PIECES OF MATTER IS WHAT I CALL VODACOM!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
