1 reviews | Active since May 2010
Worst service ever, I'll rather have no phone than a phone with YOU!!!!
<p>I have two contracts with Vodacom, but it is for nrs I never use, I use the cellphones however. For a few mnths allready I don't get billed or billed late. I get an sms today that I need to call ********** , I do that and is told that I have been handed over to Hammond Pole Attorneys and that Vodacom is unable to give me a statement.</p> <p>I call Hammond Pole Attorneys and politely ask the guy to please email me the statement so that I can make arrangements for payment, he responds that it will take at least two weeks to send me the statement and that I will get charged for it! ***!!! I tell him its unacceptable and I want to settle it this week still, then he gets rude and say that I WILL wait since I did not respond to any of their messages (I have not received one email from this idiot and his idiot employer)! I just put the phone down. Oh and one of the nrs I allready cancelled in December and apparently that is also handed over! Vodacom you are pathetic and I WILL cancel my last remaining contract with you as soon as it expires! I expect a response from you or you can forget about getting paid the 'outstanding amounts', I'll rather be stuck on ITC for 5 years!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
