1 reviews | Active since Apr 2021
WORST SERVICE EVER FROM VODACOM AND VODACOM FIRE
App**** for Vodacom Fibre , very quick to offer the deal and approval but when it came to delivery and arrangements they pull their shoulders up. It's been almost 5 weeks now and still received no delivery from RAM couriers as they are still awaiting approval from vodacom on the delivery address... When I contacted the actual vodacom outlet where we app**** for Fire , Vodacom mall at carnival the sales consultant tols me that if delivery is not done then we should rather cancel the order, no assitance, no trying to help , no checking the system , no escalting the matter-just a plain no care attitiude cause she is not likely to attend to the matter
They are very quick to sell you fibre, very quick to phone when you are due for an upgrade and very quick to sell you package deals. But should a problem or service asssitance come up they pull back cause there is no commission to gain from helping you with your delivery issue
