Worst service ever from Vodacom
<p>I have been into vodacom 4u store rosebank 3 days in a row to resolve my account. I have been send from department to department, vodacom customer care, contract , solutions. They have not sent my premature cancellation letter nor tried to contact me, I have been sitting and waiting for weeks in and out of vodacom store, I have 6 contract numbers with them and still they treat you with no respect and can't give you reasons to why. I will continue to post on Facebook and all media channels. This is unbeliavaile ******* and money making scheme from Vodacom. ********** 197, ********** 407 my contact is ********** 092. Please I'll be posting on Facebook and the Sunday Times soon if anyone can help please let me know.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Eldien Gabriella,
Thank you for your patience.
I've responded to you via email.
Regards,
UW
Dear Eldien Gabriella,
Thank you for your patience.
I've responded to you via email.
Regards,
UW
