Worst service ever from Vodacom

After ordering a Fibre to the Home package from Vodacom on Vumatel's website I waited in vain for some response. I was forced to follow up with Vumatel and then with Vodacom utilising the most frustrating call centres I have had the displeasure of experiencing. (Hard to say which is worse, Vumatel or Vodacom?) After about one month of this frustration, and then being referred by Vumatel to one of their sub-contractors, Britelink I was told that the installation would take place. Another month of me chasing all three of these companies the installation finally happened and a team from Vumatel/and or Britelink spent almost a day fitting the cable connecting our home to the infrastructure in the neighbourhood. We were told that Vodacom would contact us shortly to deliver a Router, configure this and complete the installation. That was almost a month Ago!Still no end in sight! I am now following up with Vodacom mainly and Vumatel on almost a daily basis and cannot even begin to quantify the number of calls made to these companies and the time I have wasted trying to complete this. I have been a customer of Vodacom for many years, at least 20, and would like to keep my data and phone services with on provider, otherwise I would have cancelled this application a long time ago. This option is now looking more likely as time passes.