Worst Service Ever from Vodacom

I am absolutely disgusted with the service I've received from Vodacom SA.

I opened a data contract 07/07/2017 from vodacom. About 2 weeks later the data was finished and I phoned vodacom only to find out that the contract was for half the data I signed up for. It took them 6 weeks to sort it out and to "cancel" the contract on their side. I phone 14 times and not one time did the come back to me like they promised.

On the 2nd of September my baby boy fell very ill and for some reason my Cellphone contract was not recharged with the minutes stated on my contract. I had to speed to a hospital and phone vodacom. It took them 25 Minutes to realized they cancelled the wrong contract!!!!

They promised to phone me (Keeelitse.Rahube was the woman I spoke to) on Sunday 3rd of September and surprise suprise I have still not received a phone call.

I will NEVER do any business with Vodacom EVER again!! I want all my contracts cancelled with them immediately and I want the refund for the full debit order that went of the 1st of September.

It saddens me to see that they have NO pride in providing a good service anymore.

Regards, Ewald De Beer