KB
Kholo B

1 reviews | Active since Jul 2012

13 Jul 2018, 13:37

WORST SERVICE EVER!!!!!!!!! FREAKING COLLECT YOUR MODEM AND LEAVE ME ALONE!!!!!!!!!!!

3rd time writting about Vodacom. What the HELL do you want from me!!!!!!!!!!. Dominique called me on the 29th/06/2018 Just before 14h00 after i wrote a review on this platform. I will say this AGAIN- you sold me a modem with no sim card in it. Sim card was never delivered to me and that modem is still BRAND NEW for crying out loud. Its never been used and over 4 years later- im still getting abused by your different debt collectors this is the 3rd one by the way- How am i owing you R 4000 + and you attorney / debt collectors fee for something that's never been used? Icing on the cake- you put me on ITC?

This is the 3rd lawyer/Debt collector im dealing with, and they are not lazy to sent me messages daily demanding I pay. They dont even know themselves if the sim card is used on a modem or cellphone. All im getting out of MBD Inc is it says i owe a custom 3d- What the hell is it? By the way- Dominique,im still waiting for his call back since i gave him the IMEA number for the modem that i have and he said he would back track to see where this sim card is being used. Im sure if he can check if that modem has been used, that would be a miracle if he could EVEN finds any sim card having been inserted in that device . Can VODACOM please take this modem back.... its been a pain in my life for years. Im tired of vodacom

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Replies (1)
Vodacom
Vodacom's reply13 Jul 2018, 14:56
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

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Regards

Vodacom Consumer Website Team