WORST SERVICE EVER FFROM FIBRE TEAM!

ABSOLOUTELY THE WORST SERVICE! Lodged a relocation with Vodacom fibre on the 3 Sep. Made no less than 6/7 calls to them to follow up and on every single call get told someone will call me. Ask to be put through to the dept. that deals with relocation and they don't have any dept. that can assist. Best they can do is lodge a ticket and wait....oh but they will mark it as URGENT....obviously our definitions of urgent is very different. Sent an email to CEO-no response. asked to speak to managers-get told managers not available but they have sent an email to managers. Ask what I should do if managers don't contact me-consultant says she cannot advise me on that!!!! Ask her to put me through to cancel my service-ooops sorry we need to lodge a ticket and wait for that as well.....