Worst service ever!!!

Worst Experience Ever!!!

I've Purchased items cash of the Vodabucks Store and Vodacom has sent me the Wrong Codes and there was not my size in the products that I have purchased

I then proceeded to deal with the company in question and got my codes de-activated and to start a refund process.

This is where things too a turn for the worst. I have been constantly calling and emailing representatives at Vodacom and myvodacomrewards and unfortunately came to no avail. I have not received a single reply from vodacom and everytime I call its a different story. It have been more than 72 working hours and still no response.

What makes matters even worse is that I got told that once I receive a email the refund takes 7-14 working days to be completed. Now Vodacom let me as you this question. How would you feel if someone takes your money immediately and takes almost 3 weeks without giving you anything extra in return? You guys play with people's money and they can do so much more with it in return. Please re-evaluate your policies and if you need help I will do it with pleasure for you free of charge as this is not on you guys are essentially *****ing from people by holding on to their money for 7-14 working days. Even if my money stays in my bank account it accrues interest but now it is stuck by you guys interest free

Vodacom you should be ashamed