MP
Maya P
1 reviews | Active since Apr 2018
23 Nov 2020, 12:42
Worst service ever!
So annoyed with your Fibre relocation department. I've been on numerous calls and spoke to so many call centre agent that's just not giving me concrete feedback regarding my issue! I've got a billion SR numbers not sure for what because nothing gets done regarding the matter. It's unfair that you guys never miss taking a payment but NO ONE CAN SOLVE AN ISSUE! I WANT FEEDBACK REGARDING MY FIBRE RELOCATION REQUEST THAT I REQUESTED ON THE 5TH OF OCTOBER!!!!!
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Replies (2)
Vodacom's replyOfficial
23 Nov 2020, 13:58 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Nov 2020, 13:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MP
Maya P's updateReviewer Update
24 Nov 2020, 09:33Still waiting...
MP
Maya P's update24 Nov 2020, 09:33
Reviewer Update
Still waiting...