Worst Service EVER EVER

<p>So my vodacom 'woes' began when i got my upgrade.</p> <p>I called to cancel my insurance and was told that it was done only to discover that it infact wasnt.</p> <p> </p> <p>Due to the call centers inability to assist and false reassurance the second time i called i was again misled into believing that it had been canceled but low and behold when the next statement came through it was not.</p> <p>I was being billed incorrectly and WAS STILL expected to pay the full INCORRECT amount as per the INCORRECT invoice due to some random vodacom process.</p> <p> </p> <p>I eventually wrote a review on hello peter was promptly called, and promised a refund and the month of December free due to the troubles i had to endure.</p> <p>The refund came through, however when i look at my statement i was still billed for December which is fine. As it stands Vodacom owes me an amount but now im on the line with call center agents who cant seem to phantom why i would want a refund.</p> <p> </p> <p>Further to that my colleague has been trying in vain to cancel a contract she is no longer interested in having to no avail.</p> <p> </p> <p>Such nonsense is proper upsetting...</p>