ER
Engelbert R
1 reviews | Active since Jun 2024
07 Jun 2024, 14:56
Worst service ever
Must be the worst experience I have ever had with a telecommunications company. Will definitely take my business elsewhere. It's as if Vodacom just doesn't care about their clients anymore. I mean I waited over a month for delivery on a online order I did, it deal has been changed 3 times and every time they tell us it's in stock, after a day or so we get a message that says no stock available. How *********** is Vodacom online Sales that they can't even check a stock sheet. Really disappointed.
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Replies (1)Vodacom's replyOfficial
08 Jun 2024, 11:21 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Jun 2024, 11:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
