Worst Service Ever

Shocking service ever awaiting for Vodacom to reinstall the fibre after I have relocated call Centre keep telling me the same thing apparently its not assigned as yet ? how long does this take over a month ? Shocking . after numerous calls to the call centre and a email to the CEO Mr Shameel Joosub still no response. My wife works from home she actually is purchasing data to work because Vodacom as a service provider cannot keep up to their Service. Why come to our neighborhood and canvass when you guys service is terrible? you guys don't know what you doing. I want someone to look this SR number up SR*** (advise what is going on ) I cant be paying for something I'm not using. Vodacom please catch a wake up you guys are a waste of time and money!!!!!!!!!