Worst service ever!!!!!!!

I've been going back and forth I asked for a relocation and gave a 30 days notice fro. 27th October and only needed it done by 1st December....only to call in for installation on 1st Dec and be told the line was cancelled without my permission being a contract customer....an agent then didn't check coverage and told me it's fine he will sort it out and move the line to my new address...again i called in a few days to ask about installation to find out there is no coverage and the package isn't valid for my address...I had enough and asked for a supervisor or teamleader then spoke to someone called Musa from technical division who then told Me she will assist she got the agent to call me and give me the correct package and everything was completed....I called on today the 14th December to ask for Musa and was told she was on leave and now only to find out the agent wandile from sales that she got to call me and assist with my order hasn't processed my order and apparently there is no order on the system for me...even though I placed 30 days noticed to move my line from Oct 27 I still have to wait if I take out a line till 1 Jan 2026. Clearly vodacom employ a bunch of uneducated people or clearly the give a damn about a client's needs. I have officially made my mind up I'm tired of saying if you don't I will cancel... I will be calling and canceling tomorrow and moving to vumatel as I was told my installation there would be in a week...so vodacom can now go get F****D!