ZK
Zakithi K
1 reviews | Active since May 2020
16 Nov 2020, 15:19
Worst Service Ever!!
I have been loading airtime on my vodacom but I never use it. It has been the second time where Vodacom decides to take my airtime. What is going on. I need my airtime back or I will go to the Ombudsman. I know my rights!!!
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Vodacom's replyOfficial
16 Nov 2020, 16:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Nov 2020, 16:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team