1 reviews | Active since Jan 2014
WORST SERVICE EVER. DISGUSTED
<p>There was ***** suspected on my Vodacom account, without even advising me, Vodacom blocked both my contract numbers. I had to jump through hoops to prove who I am (affidavit & certified copy of my ID), this after only be advised on my 3rd visit to the Vodacom store. Long story short , it is now the 4th week that I have not been able to use my main number 079.., and for the past 6 months my 072... number has been blocked. And to add salt to the wounds, Vodacom ********ly deducted money from my bank account for a ********** contract (confirmed by Siphiwe Makhubo - Forensic services). My mopney and bank charges has still not been refunded and I am still not able to use my phones. Really disgusting service experience and I will be sure to be moving my business to a different service provider. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
