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rajesh M
1 reviews | Active since Mar 2009
02 Oct 2023, 07:51
worst service ever
My contract expired in July. I called vodacom in July to cancel my contract. The agent that assisted me confirmed that is was cancelled. In August they debited me again. I called and they assured me that I wont be debited again. Now in September, yet again I was debited again. How do I get this matter resolved?
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Vodacom's replyOfficial
02 Oct 2023, 10:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Oct 2023, 10:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team