Worst service ever

Please check previous complain I.e Good morning My Names Ebrahim, number **********. On the 2nd of September 2022 i redeemed Voda bucks for a DJ Zinhle watch. I firstly struggled to process the sale as it kept kicking me out and 2ndly no sms was sent to. My number advising my vodabucks was redeemed. For a solid week I'm calling in to Query when delivery will take place as my order is over 3 weeks pending. This is disgusting. Your contact number is the worst as it does not even give an option to query vodabucks. I'd like to know what you guys are going to do about your pathetic ivr and please train your staff properly as people I have spoken to sound iether like they don't know what I'm talkin about or keep transferring me to other departments that are just as ********.....

Today is 26th,i was told I'd get an answer on same. Say as complaint logger. Still. No. Feedback and order still. Pending. Ended up purchasing a birthday give cause one I. Hoped to have recieved Vodacom themselves done knw where delay is. Felt. Like I'm a **** cause lady that called back tried to convince me I got a confirmation sms. Vodacom should compensate clients better. Like our health system that's failing in alot of avenues where it comes customer service