LL
Lewis L

1 reviews | Active since Dec 2017

04 Mar 2021, 09:04

WORST SERVICE EVER

Vodacom must be the worst ever company in the world when it comes to service. I have a fibre line with them and when something goes wrong you are in for a he'll experience as after sales service to Vodacom is a swear word. If you contact them they will just tell you to wait till the problem is solved, and if you are lucky enough to get a date and time for a technician to come to your place, forget it, it will not happen. They will tell you anything just to get you of their back. If possible avoid Vodacom as far as possible.

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Replies (1)
Vodacom
Vodacom's reply04 Mar 2021, 12:38
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team