1 reviews | Active since Apr 2012
Worst service ever! Cant upgrade! Pay for goods you cant use!
<p>I have a long story but not the time or energy to sit and write it and waste more time with Vodacom than i already have. The short of it is it has taken me 2 months to try and upgrade my contract on Vodacom but because i was migrated to the 3D system no one could help me. days off work from shop to shop hours spent on the phone trying to have it done. So much productivity lost. Eventually i was able helped by a very cunning salesman who said that he had the training on the new 3D system i was sold a fathersday deal that came with a free smart watch but guess what the watch is not compatible to the device so it is completely uselsess!!!!!!!!!! Poor service on poor service on poor service. Had i known i wouldve cancelled my contract and taken my business elsewhere seeing as Vodacom cares nothing for me and think that im desperate for there service.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
