JN
Juanita N
1 reviews | Active since Dec 2021
20 Dec 2021, 11:06
Worst service ever!! cancelling after years. Waiting for delivery . They are clueless and useless . They don't even try to help. You as customer need to phone RAM couriers. Then you need to phone Vodacom wait for 20 min for someone to assist you , just
Worst service ever!! cancelling after years. Waiting for delivery . They are clueless and useless . They don't even try to help. You as customer need to phone RAM couriers. Then you need to phone Vodacom wait for 20 min for someone to assist you , just to find out that you need to wait for an sms before they can help ..... ***!
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Replies (1)Vodacom's replyOfficial
20 Dec 2021, 11:41Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Dec 2021, 11:41
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
