JN
Juanita N

1 reviews | Active since Dec 2021

20 Dec 2021, 11:06

Worst service ever!! cancelling after years. Waiting for delivery . They are clueless and useless . They don't even try to help. You as customer need to phone RAM couriers. Then you need to phone Vodacom wait for 20 min for someone to assist you , just

Worst service ever!! cancelling after years. Waiting for delivery . They are clueless and useless . They don't even try to help. You as customer need to phone RAM couriers. Then you need to phone Vodacom wait for 20 min for someone to assist you , just to find out that you need to wait for an sms before they can help ..... ***!

0
Replies (1)
Vodacom
Vodacom's reply20 Dec 2021, 11:41
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team