JVDM
JANET VAN DER MERWE
1 reviews | Active since Jan 2010
09 Jan 2023, 11:49
WORST SERVICE EVER!!!!!!!!!!!!!!!!!!!!!
On 22 December , my online contract was approved, and i was told delivery will be within 5-7 working days.
Today is the 9th of January, and still no phone, in the meantime, my online contract was cancelled and then redone, and now when i enquire they tell me it has to be redone again.
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Vodacom's replyOfficial
09 Jan 2023, 12:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jan 2023, 12:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JVDM
JANET VAN DER MERWE's updateReviewer Update
10 Jan 2023, 11:3924 Hours after you promised that someone from your offices would call, there is still no feedback! Well done Vodacom on reaching a new low!
JVDM
JANET VAN DER MERWE's update10 Jan 2023, 11:39
Reviewer Update
24 Hours after you promised that someone from your offices would call, there is still no feedback! Well done Vodacom on reaching a new low!