AH
Adri H
1 reviews | Active since Jun 2021
11 Nov 2021, 10:00
WORST SERViCE EVER by VODACOM FIBER
Our Vodacom Fibre went off 4 weeks ago and Vodacom's customer care told us that they would send out their technicians but no one has come till today. The customer care only says that they will inform the technicians and they can not assist us!! NEVER EVER GET FIBER FROM VODACOM!!!!
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Replies (2)
Vodacom's replyOfficial
11 Nov 2021, 11:20Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Nov 2021, 11:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AH
Adri H's updateReviewer Update
13 Nov 2021, 14:00Still no Fiber connection!!!!!!!!!!!!!!!!!!!!!!!!!!!
Don't ever get Vodacom fiber to anyone reading the ratings!!!!!!!!!!!!! Worst after service and no help from the hotline at all!!!!!!! Nothin is being done about our problem!!!!!!!!!!!!!!!! Nothing at all!!!!!!!!!!!!!!!!!!
How do we cancel our service??????? Or wait we can't!!!!!!!!!!!!!!!
Don't ever get Vodacom fiber to anyone reading the ratings!!!!!!!!!!!!! Worst after service and no help from the hotline at all!!!!!!! Nothin is being done about our problem!!!!!!!!!!!!!!!! Nothing at all!!!!!!!!!!!!!!!!!!
How do we cancel our service??????? Or wait we can't!!!!!!!!!!!!!!!
AH
Adri H's update13 Nov 2021, 14:00
Reviewer Update
Still no Fiber connection!!!!!!!!!!!!!!!!!!!!!!!!!!!
Don't ever get Vodacom fiber to anyone reading the ratings!!!!!!!!!!!!! Worst after service and no help from the hotline at all!!!!!!! Nothin is being done about our problem!!!!!!!!!!!!!!!! Nothing at all!!!!!!!!!!!!!!!!!!
How do we cancel our service??????? Or wait we can't!!!!!!!!!!!!!!!
Don't ever get Vodacom fiber to anyone reading the ratings!!!!!!!!!!!!! Worst after service and no help from the hotline at all!!!!!!! Nothin is being done about our problem!!!!!!!!!!!!!!!! Nothing at all!!!!!!!!!!!!!!!!!!
How do we cancel our service??????? Or wait we can't!!!!!!!!!!!!!!!