1 reviews | Active since Dec 2016
Worst service ever by a network provider - stay away from vodacom
<p>Never thought that vodacom was such bad service provider.</p> <p>came into the store for the fifth time in 3 months . They told me I can do a transfer of owner ship , bring in my documents and they say , the system is down . </p> <p>I said I will wait , as I said this the lady helping me starts working on the computer and then she says , " oh I have never done a transfer of Ownership " , I have never been training on the system so does everyone in the store . </p> <p>She goes thru and makes a few phone calls , and vodacom is guiding her thru the steps , but now she does about 10 calls because this vodacom shop doesn't have any vodacom network .... how pathetic is that ?! </p> <p> </p> <p>Im surprised that the system was never down , was just a lie from them not to do it - lazy people.</p> <p> </p> <p>it has been now 2 hours that I have been standing outside the store because this lady decided to go into the back room " and do the transfer of ownership with her manager " . </p> <p>I want to get rid of this contract ASAP ! </p> <p>I can give the phone back and all that I don't mind . Hating dealing with such a service . </p> <p> </p> <p>Thanks for for ruining my day which I was supposed to be working ! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
