Worst service ever!!!!!!!!!!!!!!!!!!!!

I've ordered a phone about two weeks ago. It got ****** at Ram Couriers' Cape Town branch. No one from Vodacom or Ram has contacted me since. I had to get information from Vodacom, who never made any effort to let me know about any further developments.

It is extremely unprofessional from both parties side. I did not have any hand in the cellphone being ******, that is all on Ram Couriers. So how is it possible that you can have your client wait till you one day decide to fix this problem?

If one payment should be delayed, I would have a Vodacom consultant call me the very second. And on top of that I would have to pay interest on that late payment. You want loyal costomers, but clearly you do not feel the need to return that favour. Will I now also be compensated for the fact that I have to wait forever to receive a cellphone or is it a one sided affair?

I am extremely unhappy and tired of this poor service. If you want to be the leading network, you have to act like one.

And please do not tell me you are investigated the situation. I did not ***** that cellphone so I should not be held reliable and have to wait for a cellphone that has been ****** at a company that you decided is trustworthy enough to deliver your products.

Get your act together!